The debate continues around hybrid working, with some companies embracing the different ways to work and others refusing to entertain it. While one size does not fit all, there are ways to lead a remote or hybrid team well, without impacting your business.
Here are my top 7:
1. Communicate clearly and (more) frequently
Communication is crucial for any team, but even more so for a hybrid one. You need to make sure that everyone is on the same page, has access to the same information, and feels included and valued. Using various communication tools, such as email, chat, video calls, and project management software, helps to keep everyone updated and connected. Diarise regular check-ins and feedback sessions with your team members, and make sure they have the opportunities to interact with each other as well.
2. Set clear expectations and goals
Another important aspect of leading a hybrid team is to set clear expectations and goals for your team members, both individually and collectively. Define what you expect from them in terms of work quality, productivity, availability, collaboration, and communication. Align your team's goals with the company's vision and mission, and make sure that everyone understands how their work contributes to the bigger picture. Track and measure your team's progress and performance, dealing with those who miss the mark and celebrating their achievements.
3. Foster trust and accountability
Trust is essential for any team, but it can be harder to build and maintain in a hybrid setting. You need to trust that your team members are doing their best work, whether they are in the office or at home. You also need to create a culture of accountability, where everyone takes responsibility for their actions and results. To foster trust and accountability, you need to be transparent, honest, supportive, and respectful with your team members. Give them autonomy and flexibility to manage their own work, but also provide guidance and feedback when needed.
4. Embrace diversity and inclusion
A hybrid team brings the gift of diversity in terms of backgrounds, skills, perspectives, and preferences. This can be a great asset for your team, as it can enhance creativity, innovation, and problem-solving. However, it can also pose some challenges, such as misunderstandings, conflicts, or biases. To embrace diversity and inclusion in your hybrid team, you need to respect and appreciate everyone's differences, promote a sense of belonging and community, and ensure equal opportunities and access for all.
5. Support your team's well-being
Working in a hybrid team can have some benefits for your team's well-being, such as more flexibility, autonomy, and life balance. However, it can also have some drawbacks, such as isolation, stress, or burnout. To support your team's well-being, you need to be empathetic, compassionate, and attentive to their needs. Encourage them to take breaks, set boundaries, and prioritise their health and happiness. Provide them with the resources and tools they need to work effectively and comfortably. Recognise their efforts and achievements, and show them that you care.
6. Leverage technology and tools
Technology and tools are essential for leading a hybrid team successfully. They can help you communicate, collaborate, coordinate, and streamline your work processes. However, not all technology and tools are created equal. You need to choose the ones that suit your team's needs, preferences, and goals and train your team members on how to use them properly and securely. And you need to be mindful of the potential challenges that technology can bring, such as technical issues or distractions.
7. Be flexible and adaptable
Last but not least, leading a hybrid team requires flexibility and adaptability. You need to be able to adjust your leadership style, strategies, and practices according to the changing needs and situations of your team members. You also need to be open to feedback, learning opportunities, and new ideas from your team members. And you need to be prepared for any challenges or opportunities that may arise in the hybrid work environment.
Now, I don't know about you, but when I look at this list, there is nothing on here a good leader wouldn't be doing if their team were sitting in front of them...maybe working with a hybrid team, just takes a little more time and effort.