As the tension grows between employees wanting the flexibility of working from home versus employers wanting a full return to the office, the debate continues as to why.
Cynical me might say "it's because managers don't feel like they are in control" or "we have huge office buildings sitting empty"
More objective me, thinks managers and leaders don't feel they have the skills to look after the complexities of managing a hybrid team so they'd much rather see everyone face to face so they know for sure what's going on.
To make yourself feel more comfortable, because there are a dozen reasons why hybrid works better for employees, there are five key actions you can take, and they all sit under the title of building trust.
Trust is crucial for team cohesion, relationships and productivity, regardless of where you work, but even more so when you don't physically see your team every day.
You can build trust by:
Scheduling regular team meetings - probably every week to start and then you can work out as a team how to move forward. Sales teams I've worked with in the past, would have a call every Friday afternoon to celebrate successes, tackle any challenges and close off the week.
Setting clear expectations - being really clear about everyone's roles, responsibilities, and goals means everyone knows what’s expected, and it's much easier to hold each other to account. Celebrate achievements, and address any performance gaps promptly. If you don't already, plan in 121s with everyone on a regular basis...these don't have to be formal video calls, the phone can still do a good job!
Using the tech that works best for you - it might be Slack or Teams or Google docs or SharePoint - it doesn't matter which one you choose as long as it allows for easy collaboration and communication between everyone; something everyone can see and access every day.
Communicating well and often - be clear, transparent, and accessible. Regular check-ins, team meetings, and open channels of communication help bridge the gap created by not seeing everyone every day.
Paying more attention to everyone's wellbeing - the flexibility of hybrid work can blur boundaries between personal and professional life. Be empathetic, encourage breaks, promote a work-life fit, and provide support when needed.
Above all else, model the behaviours you want to see.
I could go on!
There is nothing new or different here...it might take a bit more effort, energy or focus to get it right for you and your team but it'll settle - just like it did when everyone was in the office all the time.