If you're anything like me you will be waiting with baited breath to find out how your organisation is going to embrace (or not) the working at home phenomenon we have been experiencing over the last 12 months. And if you read, listen or watch the news the corporate world is split between permanent home-working (we're selling 40% of our office space - HSBC) through to everybody needs to be back in the office full time (Goldman Sachs).
I appreciate both these examples are in the banking sector but a lot of employees (whose roles allow them) aren't sure either. Working "at" home is not the same as working "from" home.
The pandemic has meant we are working AT home alongside our partners, families, pets, home-schooling - squashed into free corners of our homes, using the dining or kitchen table or ironing boards as desks or cookbooks to raise up our laptops or our Wi-Fi is unreliable because there are 300 people at home using it instead of the usual 30 in the day - our choice to "go into work" has been taken away. We simply go into another room or swap chairs!
There is divided opinion too about productivity during lockdown. Some have heralded themselves as being more productive than ever, some are catching up at midnight because our partners, families, pets and home-schooling are getting in the way during the day. We're also exhausted living at our virtual workplace. It's hard being on screen all day every day. Patience is fraying and according to some recent research, workplace tensions are escalating because we aren't interacting in person.
These are not usual circumstances - obvious I know but some of the posts I see on Social Media appear to have forgotten this.
So, what's the solution? There is lots of talk about the "hybrid workplace" bringing greater meaning to the term flexible working. But how do we manage a team when three are working at home and three are in the office and a decision needs to be made or an update given? Or 4 of the team have compressed their hours and no longer work on a Friday and that's the day the decision needs making?
There are some organisations who are setting precedent - if there is mix of home and office working, everyone still meets virtually but at their own workstation. I don't know about you, but I have in the past attended a meeting virtually when everyone else is in the same room. It is not a pleasant experience because the rest of the team often forget you are there. It is important therefore to keep virtual meetings inclusive and the suggestion above does just that.
If it's different working hours, then you need to agree the boundaries with your team. If a decision is urgent, can I contact you during non-work hours? And if I can, what's the best way to do that? Text, WhatsApp, phone call? Our boundaries will have to be reset and become more flexible based on our teams needs.
But, most of all, how are you going to manage your teams mental health as we continue in the virtual world? How are you going to manage the transition as we emerge in public once again? My advice? Be human - ask questions, listen to the answers and support your team as they wish to be supported.