There is a lot of debate at the moment about artificial intelligence apps and whether having and using them will destroy humanity and take away our jobs.
Personally, I think (with no ability to predict the future), no. AI is a great tool for enhancing our knowledge, and saving us time. I also believe, currently, you need to have a certain level of knowledge yourself to be able to use AI well.
But can it support learning? Well, I asked Bing AI, because the queue for ChatGPT is long! Here's the response:
"AI can help us learn new skills, improve our understanding, and personalize our education. Here are some examples of how AI can support learning:
As you can see, AI can support learning in many ways, and make it more engaging, effective, and enjoyable. Of course, AI is not a substitute for human teachers or peers, but rather a tool that can enhance and complement their roles."
All of the above will allow L&D professionals to achieve what has been almost unattainable until now, unless you have the budget to invest in expensive platforms and technology - tailored learning opportunities for every individual.
Imagine being given content specifically curated for you, based on what you already know? You can enhance your strengths and fill any gaps in your knowledge/skills knowing all the content will be relevant to you.
I don't yet know how this would work - I'm neither clever or wise enough but I can learn more. It does, however, feel like a huge step in the right direction to increasing the impact of learning.
Will it replace the need for workshops? I think not, especially if those sessions are to support people develop and practice behaviours. One of the biggest advantages of working together in a training session is hearing about everyone else's experiences, triumphs and tribulations - which AI can't give you on it's own.
So, will AI replace learning and development? No. Will it enhance your learning experience? Most definitely...